Terms & Conditions

Terms & Conditions

Thank you for choosing Adventure Alpine Gorkha Treks and Expedition Pvt. Ltd. Adventure Alpine Gorkha Treks and Expedition (from now on referred to as “the Company”) is a Kathmandu-based adventure company in Nepal. The Company fully licensed and registered (66555/066/067– Registration Company Number) beneath the diverse division of the Government of Nepal. The Company is pleased to make its Services available to you. Please be informed that by using the services provided by the Company, you (the customer) are entering into a binding contract with our Company. Your agreement with us includes the Terms and Conditions related to the Booking Confirmation, Payment, Refund, Cancellation, and other charges levied as per policy and the Company’s Privacy Policy. Therefore, we request you to very carefully read and understand all the Terms and Conditions mentioned below, before taking further action.

Terms and Conditions of Use

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All bookings are made with Adventure Alpine Gorkha Treks and Expedition Pvt. Ltd. The Company registered under various departments of the Government of Nepal (66555/066/067- Company Registration Number). The Company situated in Seven corner Street, Thamel, and Kathmandu. Mr. Khanal is the Director of the Company.

The term “Trip” used in this website and booking conditions refer to all itineraries described on this website, including the plans of walking, tours, treks, trips, sightseeing, climbing, mountaineering, expedition or holidays.

25% of the total trip cost per person, along with a filled Booking Application Form is required to confirm the booking. This amount is known as the booking deposit and is non-refundable. The due balance amount (75% of Nepal trips and 50%of Tibet and Bhutan trips) is payable on arrival in Kathmandu, before departing for the trip destination. The final trip documentation will be released after the payment of the remaining amount.

Payment Options and Method:

To make the booking deposit, the Company offers two options – Bank Transfer and Credit Cards (Master/Visa/American Express/Union Pay/JCB/SCT Card.). The customer should mention the preferred payment option while proceeding the booking form. Credit Card details should also be mentioned in the booking form if Credit Card is the preferred payment option of the customer. The remaining amount should be paid in cash, upon arrival in Kathmandu, before departing for the trip destination.

Payment by Wire Transfer:

Beneficiaries Bank: Citizens Bank international LTD

Beneficiary Company: Adventure Alpine Gorkha Treks and Expedition Pvt. Ltd.

Account No: 01500000020″B.”

Swift Code: CTZNNPKA

Account Type: Current Account

Bank Address: Nayabazar, Kathmandu Nepal

Telephone No: 977 -1 -4701777

All payments made via Credit Card is subject to 4% surcharge. Surcharges apply to all fees: deposits, final balances, trip extension, and miscellaneous purchase.

 

Cancellation:

If the customer voluntarily leaves the trip for any reason, after the journey has begun, the Company will not refund the amount already paid to the Company by the customer. Refunds will be at the discretion of the Company if you are forced to leave a trip for any reason. The Company will not make any refunds or reuse for accommodation, transportation, sightseeing, meals, or services not utilized by the customer. Please note that these conditions are subject to change. The Company reserves all rights to cancel any trip booked by the customer before it is guaranteed to run. (A trip is guaranteed to run once it has two fully paid travelers unless minimum numbers state otherwise.)

The company reserves all right to cancel any trip, including a guaranteed trip, prior to the departure, in case of any unfavorable circumstances: unforeseen natural disaster, canceled flights, strike, industrial action, wars, riots, quarantine, government intervention, weather and health condition of the group member to mention a few. In such a situation, the booking deposit (25% of the total amount), remains non-refundable but reusable for the immediately following season of the same year or the alternative trip of equal value (as per your choice). However, the remaining trip cost that is 75% of the total trip cost, if already paid will be refunded, after deducting 13% Government Tax.

Written notification of your cancellation is required to cancel your trip. The date of trip cancellation is the date on which the Company receives the written cancellation. In case of cancellation of the trip, any amount already charged by the Company is non-refundable. However, the same amount is reusable within one year from the booking date. If the cancellation notice is received a month before the trip departure date, 100% of the total charged amount is reusable. 100%, 80% and 50% of the total billed amount is reusable if the cancellation notice is received one month, 15 days or 7 days respectively, before the trip departure date.

Travel Insurance:

If you are joining any Adventure Alpine Gorkha Treks and Expedition’s holiday, then make sure to get insured against medical and personal accident risks. This insurance must include medical coverage, air ambulance, and helicopter rescue services. We also strongly recommend that you take out cancellation insurance. You should be aware that some policies do not include or restrict a cover for this type of travel. Make sure that the system provides an adequate level of protection and covers you for the activities involved. You must carry proof of insurance (your insurance certificate) with you while on holiday, however, if you are unable to provide this at the beginning of the holiday, you will be required to take out a suitable policy at that time. If this is not done or impossible for practical reasons, then you will not be allowed to continue with your trip and will not be entitled to any refund for the services not provided.

Passport and Visa:

Carry a valid passport and obtain the appropriate visas, when traveling with Adventure Alpine Gorkha Treks & Expedition. Kindly ensure that your passport is valid for six months beyond the duration of the trip. Make sure to ensure that you have the correct visas for the countries you are traveling to. Amigo Treks and Expedition will not be responsible, is you are refused the entry to a country or places because you lack the correct visa documentation.

Facilities and Flexibility:

While booking any of the Adventure Alpine Gorkha Treks and Expedition’s trip, you understand that the accommodations, transportations, safety, hygiene, communication facilities, level of infrastructure development and medical facilities are not the same as in your hometown, or on a conventional holiday. This type of holiday inherently involves a high level of personal risk, which you agree to assume fully.

You understand that during the trip, certain events may occur; accidents or illness in remote areas without medical facilities, political instability, and disasters are likely to occur. You agree to assume all risks associated with the journey to the maximum extent permitted by Nepalese Law.

You acknowledge that the trips require a degree of flexibility and understand that the trip route, accommodation, and modes of transport are subject to change without prior notice in case of any unavoidable local circumstances.

If required, to amend the itinerary for any reason, the Company may do so by shortening, varying or rerouting any trip. Customers will have to bear all the additional expenses caused by the alteration in the journey if the adjustment is outside the Company’s control.

While traveling with Adventure Alpine Gorkha Treks and Expedition, you agree to accept the authority of the trip leader or local operator at all times. You are aware that travel within a group may involve compromise to accommodate the diverse desires and physical abilities of group members. You understand that the Company reserves all right to decline, accept or retain any person as a member of the group at any time if required.

You acknowledge that the Company contracts with a network of companies, government agencies, and individuals, to assist in the running of its tours, treks, walking, holidays & expeditions. To the best of the Company’s knowledge, these third parties are qualified to perform the duties they are contracted to perform. However, the Company will not be held responsible for any injury, damage, loss, delay, or irregularity caused by these third parties.

The Company will not take responsibility for any traveler who contravenes any law or regulation of any country visited.

This agreement governed by the laws of the Government of Nepal; therefore, no employee, representative or agent of the Company has the authority to vary these conditions, except the head of the Company or the Director.

Most of the Trip prices exclude the following:

Personal travel insurance, both Emergency medical and evacuation

Visa, passport, and vaccination charges

International flight to/from Nepal and to our destinations of operation and departure airport taxes to the respective countries.

Extra meals, transport cost, accommodations, costs and other expenses not included in the itinerary

Laundry, postage, personal clothing (unless provided in the course), medical expenses and items of own nature

Emergency evacuation and/or searches and

Not mentioned in the itinerary

Tips and excess baggage charge

The trip cost includes all airport transfers. Kindly refer to the trip inclusion page along with the plan for each trip. The head office of Adventure Alpine Gorkha Treks and Expedition in Kathmandu or specified hotel (unless otherwise specified) will be your meeting point, before your departure.

Health Conditions:

All members of the group are required to be in good health and physical condition. It is essential that the members with pre-existing medical problems or conditions make these known to the Company, at the time of booking. Medical and evacuation expenses are the responsibility of the participants. All members of the group are required to consult their doctor for vaccination and other medical requirements for the trip, before their departure. The Company reserves the right to request a medical certificate before booking the tour or departure.

Weather and other unfavorable conditions:

Weather is in the mountain regions is very unpredictable. Troublesome weather condition can cause domestic flight delays, particularly in the Everest, Jomsom, and Kanchenjunga regions in Nepal. In the case of delayed domestic flights, the Company will meet departing city accommodation and food costs before your trip, and accommodations and food costs on an average trip basis for delayed return flights. The Company reserves all right to reroute treks or use road transport for extended delays without any impact on the trip cost. The Company does not accept any responsibility for expenses incurred as a result of missed international flight connection but will assist in making alternative arrangements where possible with extra cost.

In the event of civil unrest, within a region or country, we undertake to inform our clients of the situation as soon as we know of it. Having made every effort to ensure the correctness of this site, information & brochure we provide, we cannot be held responsible for any inaccuracies. These booking conditions may only be waived in exceptional circumstances, and writing, by a letter from the Director of the Company. The terms and conditions of all agreements made with the Company shall be subject to, and governed by, the Nepalese Law.

If any circumstances occurred during the trek by Altitude Mountain Sickness Company shall not take responsibility damage caused by AMS as this is unpredictable.

When making your booking, you have read and agreed to the booking terms & conditions and abides by them, and you understand what is involved in participating with Adventure Alpine Gorkha Treks and Expedition in your chosen trip.

Why Adventure Alpine Gorkha Treks & Expedition Ltd?

Adventure Alpine Gorkha treks were right trekking company in Nepal; we are proud to be a qualified and professional team, who are fully dedicated to customer service and satisfaction. Along with the standard programs, we put much effort into personalized tours and travel services in the Himalayas. Just let us know what you have in mind, we will help you to discover the Himalayas in your way. Here are some evident causes regarding why you should book your Himalayan Trips with Adventure Alpine Gorkha treks:

1. Nepal Based Company

2. 100% Financial Security

3. We Care Your Health and Safety 

4. Personalized Service

We provide a professional personal service and will meet you at the airport and transfer you to the hotel on the first day and will be there to help you throughout your stay. We provide a thorough and complete orientation, so you are fully prepared to make the most of your Nepal vacation and Himalaya hiking adventure. Your expert Trip Leader is with you for the entire trip. During the Himalaya trip, our leaders, employees, and office staff are empowered to do whatever they can for our customers and guests—before, during, and after the tour.

5. Emphasis on Quality Service

We are not in the business of skipping our itineraries and cutting out services to offer eye-catching cheap prices. Our well-designed trips crafted thoughtfully, however, offer fantastic value for money. We use some of the best airlines and typically 3-star hotels in central cities. We include the majority of meals in trekking and climbing trips and use safe tourist transport and private transport for road travel. We apply excellent equipment and appoint well-trained staff and leaders.

6. Sustainable Tourism Policy 

We are a great supporter of sustainable tourism ethics, and we practice sustainable Tourism by respecting our crews, the environment, the locals the respect and gratitude that they deserve.

7. Caring Our Staff 

At Adventure Alpine Gorkha Treks and Tours we take care of our staff. All our teams are with adequate training and experience at high altitudes. We ensure that all of our leaders, porters, and helpers receive fair pay as fixed by the government of Nepal and sometimes in some cases when they make an extra effort (only at their will) we provide the additional benefits. They are always insured. We make sure they have appropriate clothing and equipment to perform their duties. We also ensure that all of our staff is of a proper age to perform their functions, and we are against child exploitation.

Looking back to history, we see there has been extensive exploitation of porters. They were made to carry too much weight, been paid less than they deemed, and we were used on trips without adequate clothing and equipment. To make sure that we are doing our most fabulous, Icicles Adventure Treks adopts the recommended policies of the International Porter Protection Group (IPPG), a leading organization struggling for the rights of porters and guides.

8. Environmental Care 

On all of our treks, we ensure that garbage is disposed of correctly while trekking or later in the cities. To promote responsible tourism, we discourage our clients from drinking bottled water and encourage the consumption of boiled and purified water. In some parts of Nepal, it is prohibited to sell bottled water, and we respect this. We are guided by the principle ‘Take nothing but pictures, leave nothing but footprints.’ We design our itineraries and operate in the field governed by the policies of ecotourism. Furthermore, all our staffs have been given environmental training and are very sensitive to the delicate eco-systems we enter. Besides, we have a history of committing ourselves to the safety and enjoyment of our clients and maintaining high ethical standards in all our operations. We strongly believe in making a positive contribution to the communities we help you to explore. We actively encourage all our clients to follow the Himalayan Tourist Code.

9. Best Itineraries 

Himalaya is our motherland, so we had a better experience with mountain adventure. We have designed your standard itineraries perfectly, keeping in mind, you have adequate acclimatization, and you do not miss to get acquainted with cultures, the local way of life an, the natural history of the area, and any other extraordinary things to know about the area or the area has to offer its guests. If you would like a customized itinerary, our Himalayan experts will craft a perfect plan as per your interests, requirements. Just let us know.

10. Discount Policy 

You have different discount offers. Please read through it, and you might be benefited from one of them. If a together-booking group consists of 12 or more people, we offer a free trip to a leader of the group. We offer 5% discount to our loyal customers who have taken two or more flights with Adventure Alpine Gorkha, reasonable trekking company in Nepal. Another 5% discount provided to those who have been referred to us by our loyal customers. Plus, keep watching on our website, we periodically offer seasonal discounts.

11. We are most Flexible

Since we are a locally based trekking company in Nepal, it’s quite simple for us to be flexible. We have a flexible approach to helping you to plan your holiday – flights, hotel upgrades, extensions, and dates of travel can adjust. For an even more personalized holiday, for solo travelers, couples or groups we are happy to provide tailor-made, private group departures on dates that will suit you best. If you have your group for friends, families, relatives, and want a customized program, we can tailor our itineraries as per your interest and requirement.

12. Flexible and Experienced

If you are traveling with us, you’re not the worrying about rerouting in changing the weather or finding accommodations and change plans. Our guides have the ability, experience, and authority to make changes based on weather, route conditions, and the needs of our clients. So its means you get the best possible experience no matter what the weather or route conditions may be.

13. Owner Operated

We own the operation. With us, there is no middleman. Adventure Alpine Gorkha Trekking vacation in the Himalayas is like a family vacation with your best friends in Nepal.

14. Personal Care & Attention

• We are always available – 24/7
• Fastest response time
• In-depth Local Knowledge and On-ground presence
• Best Price Guarantee
• We are happy to make you more comfortable here is how
• 100% Financial Security
• Best Price Guarantee
• In-depth Local Knowledge and On-ground presence